Artificial Intelligence is transforming healthcare, creating unprecedented opportunities while redefining the role of leaders and organizations.

As AI becomes increasingly embedded in clinical and managerial processes, the challenge is not only technological but fundamentally human: ensuring that both healthcare professionals and patients remain at the center of innovation.

This workshop explores the managerial competencies required to lead people-centered healthcare in the age of AI. Participants will discuss the knowledge, skills and leadership capabilities needed to integrate AI responsibly, foster workforce engagement and well-being, enhance patient experience and guide organizational change while preserving the human dimension of care.

WORKSHOP PROGRAM

14.30–14.45 | Welcome and introduction

Lorenzo Cecchi*
Direttore, Università Cattolica del Sacro Cuore, sede di Roma

Giuseppe Arbia
Professore Ordinario di Statistica Economica e Direttore ALTEMS, Università Cattolica del Sacro Cuore

14.45–15.15 | KA171 – Erasmus Plus Program

Challenges and opportunities for developing managerial competencies in healthcare in an international landscape

Federica Morandi
Professore Associato e Direttore Programmi Accademici e Ricerca, ALTEMS, Università Cattolica del Sacro Cuore

Phil Cola
Professor of Management and Medicine, Case Western Reserve University, Cleveland

15.15–16.15 | People-Centered Leadership in the AI Era

Competencies for Future Healthcare Managers

Americo Cicchetti
Professore Ordinario di Organizzazione Aziendale, Università Cattolica del Sacro Cuore

Daniele Piacentini*
Direttore Generale, Ospedale Isola Tiberina – Gemelli Isola
Awaiting confirmation

Paola Adinolfi
Professore Ordinario di Organizzazione Aziendale, Università di Salerno

Daniele Mascia
Professore Associato di Organizzazione Aziendale, Università Luiss Guido Carli

Federico Lega
Professore Associato di Economia Aziendale, Università degli Studi di Milano

Stefan Agamanolis
Executive Director of xLab and Associate Director of Strategic Research Programs at Weatherhead School of Management, Cleveland

Facilitators: Federica Morandi and Phil Cola

16.15–16.30 | Q&A and final remarks

Questions, shared reflections and closing remarks.